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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jodi Smith

December 26, 2023

5  out of  5
rating by Jodi Smith
"Best insurance company been with them for a long time."
We responded:
"Thank you! We appreciate you and your great review! It means so much when our long time customers are happy and take the time to tell others."
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Lio & soco vlog

December 4, 2023

1  out of  5
rating by Lio & soco vlog
"Didn’t help , and I wait 20 min for them to answer"
We responded:
"We are very sorry we were unable to offer you insurance. Every insurance company has guidelines that may restrict offering coverage, which the agent does not control. Completing a quote takes time: collecting and entering information and working through eligibility and coverage issues. We also work requests for quotes in the order they are received. We appreciate your giving us an opportunity to try to help you. I’m sure you will find a company that will offer you coverage. "
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John Philipp

July 19, 2023

5  out of  5
rating by John Philipp
"In working with Joy McHargue and her team, in particular, Tiffany Wise, they are "Best-In-Class." These folks are knowledgeable, professional, responsive, and courteous. I've worked with various insurance professionals over the past 46 years, for both personal and commercial coverage. Joy and Tiffany have served me quite well, and are second to none. I cannot imagine turning to anyone else for assistance. You'll be in good hands if you choose to work with them!"
We responded:
"John, thank you for taking the time to let us (and everyone else!) know you are happy with the service you received. Tiffany is definitely all the things you have described. We all work hard to take good care of our customers. We appreciate you allowing us to help you and look forward to many years of providing you outstanding service!"
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Tana Sims

June 15, 2022

5  out of  5
rating by Tana Sims
"Christi Baker is fantastic to work with!! Always pleasant, always on top of everything!"
We responded:
"Thank you for your kind words of appreciation for Christi! She works hard to take excellent care of our customers. We appreciate you allowing us to help you!"
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linzie k

May 12, 2022

5  out of  5
rating by linzie k
"Honestly a great insurance to have, I've never had any problems. And they go above and beyond if you can't make your payment quite yet and they under stand life happens. Honestly a great group of people. Thank you for being there for me"
We responded:
"Thank you for taking the time to give us a great review! So glad we could be of help when you needed it."
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Kelly Jones

February 10, 2022

5  out of  5
rating by Kelly Jones
"My husband and I have had Joy as our agent for close to 20 years and have had State Farm for over 30 years. When we needed State Farm the most recently they stepped up and took great care of us. Joy called frequently to check on us and even came out in person. Joy and her team including Cathy Wilson helped make a tragedy a little more bearable with their knowledge & empathy. I highly recommend Joy McHargue and will always be a State Farm client."
We responded:
"Thank you so much for taking the time to share your experience and recommendation! We work hard to keep the promises we make when our customers need us the most. I and my team are supported by outstanding claims professionals, helping our customers recover from devastating losses. It has been a privilege to be your agent. Thank you!"
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Geordie

February 8, 2022

5  out of  5
rating by Geordie
"I have been with Joy for 5 years. Luckily I have not had to utilize her services until this past December. Joy went above and beyond for an insurance agent and helped get me more rental car time, advised me on what to do and the steps to take, and always got back to me every time in a timely manner. IN the past I had gotten insurance over the internet, main line companies mostly, and Joys rates are competitive, but for the service I got when I actually had to use insurance...her rates are a deal!"
We responded:
"Thank you so much for your kind words and recognition of our hard work! When a claim happens, it’s at least inconvenient and sometimes really painful. Right now is one of the most challenging times for customers who have claims: supply chain challenges, finding qualified repair techs , increased auto accidents, and COVID related absences have stretched capacity across the auto body repair industry. I appreciate you always letting me know what you need so I know how to help you. Your patience with the process was greatly appreciated. Having you as a State Farm customer has been a privilege."
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Christopher Blue

August 26, 2021

5  out of  5
rating by Christopher Blue
"Best insurance company around. Great fast service. Great rates, my wife and I recently received rates under 30 a month. Been with them over thirty years. Thanks every one!"
We responded:
"Thank you so much for taking the time to give us a great review! We appreciate the many years you have chosen our office for your insurance. We work hard to provide the service you deserve as well as great rates to make your budget happy."
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Randy Jones

July 6, 2021

5  out of  5
rating by Randy Jones
"Great agent! Very knowledgeable and always just a phone call away."
We responded:
"Thank you, Randy, for taking the time to leave a great review! We appreciate you and are glad you are happy with our service."
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Norma Muscara Muscara

April 26, 2021

3  out of  5
rating by Norma Muscara Muscara
"I love my state farm I absolutely tell everyone how great Joy Mchargue and all the associates there I couldn't be happier with my coverage please check them out."
We responded:
"Thank you for your kind words and great recommendation. We work hard to take care of our customers and I’m so glad you are happy. Let us know if there is something we could do to earn your five star rating! Joy"
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Christopher Hauk

April 22, 2021

5  out of  5
rating by Christopher Hauk
"Awesome service! 5 ☆☆☆☆☆ Above & Beyond"
We responded:
"Thank you so much for taking the time to give us a great review! So glad you are happy with our customer service. We appreciate you!"
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John Lewis

January 27, 2021

5  out of  5
rating by John Lewis
"Great folks 👍🏼"
We responded:
"Thank you for leaving us a great review! We appreciate you allowing us to help with your insurance needs. We’re here to help!"
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LetStayActive PR

June 22, 2020

5  out of  5
rating by LetStayActive PR
"I love going to Mrs. McHargue at State Farm. She's so knowledgeable and has good suggestions. I hope she continues the good work."
We responded:
"Thank you for your kind words and great review of my office. I appreciate your allowing me to help you as you decide how best to meet your insurance needs. Joy"
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Bill “Catman” Catoire

June 21, 2020

5  out of  5
rating by Bill “Catman” Catoire
"Friendly staff. Helpful sniff knowledgeable"
We responded:
"Bill, thank you for your kind words. We appreciate you and are here to help when you need us! Joy"
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Gaby Alvarez

November 19, 2019

5  out of  5
rating by Gaby Alvarez
"Joy is great, best agent I've ever had. I love her enthusiasm to help and get you on the right policy. They're are always available or call you back right away. I've never even had to visit her office and I get such great service Everytime I need something. 👍"
We responded:
"Gaby, We are so glad you are happy with the service we provide. We work hard to take good care of our customers and truly appreciate the time you took to give us a great review!"
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Crystal Underwood

November 10, 2019

5  out of  5
rating by Crystal Underwood
"Great service, reasonable prices, close to home. Recommend by friend. I use Lena Stubbing (sp?)"
We responded:
"Crystal, Thank you so much for taking the time to share your experience with Lena in our office. She's a great help to people who need assistance getting their coverage where it needs to be. We appreciate the great review!"
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E Melchior

July 5, 2018

5  out of  5
rating by E Melchior
"Joy is great and so is the staff. They are quick and get your questions answered."